Customer Service

CONTACT US: Email us at and we will respond to your inquiry within 24 hours.

ORDERS: RUMI ROSE processes and ships in stock items within 2 business days
If your item is out of stock you will be contacted via email.  

RETURNS: We want you to love every RUMI ROSE purchase! If you are not happy with your order,  we will gladly accept unworn, unwashed, unaltered or defective merchandise purchased on for a refund within 30 days of receipt. Simply follow the guidelines below.

SHIPPING: We offer shipping flat rate $5 shipping via USPS and free domestic ground shipping on orders over $100 to the lower 48 states. For Alaska and Hawaii, we offer flat rate $20 shipping via USPS and free shipping on orders over $200.
INTERNATIONAL SHIPPING: We ship internationally to select countries. For questions or issues please contact